Question 1

How long does setup take?

Accepted Answer

About 10 minutes. Add your team, set up roles, and start building your first rota.

Question 2

Do my staff need to download an app?

Accepted Answer

No. RotaKeep works in any web browser on phone, tablet, or desktop. No app store needed.

Question 3

Is there a free trial?

Accepted Answer

Your first month is free. Your first bill lands one month after you sign up, on the same date the following month. No card is needed to start and nothing is charged before that date.

Question 4

Can I cancel anytime?

Accepted Answer

Yes. No contracts, no cancellation fees, no questions asked.

Question 5

Do you charge per user?

Accepted Answer

Never. Our pricing is flat monthly — your bill doesn't change when you hire Christmas casuals or have a quiet month.

Question 6

Is my data secure?

Accepted Answer

Yes. Built on Google Cloud with encryption at rest and in transit. Your data is safe and backed up automatically.

Question 7

Do you support multiple locations?

Accepted Answer

Multi-site support is coming soon. Join the waitlist and we'll let you know first.

Question 8

What makes RotaKeep different from RotaCloud or Deputy?

Accepted Answer

We're built specifically for UK hospitality, we charge a flat monthly price (not per user), and every feature is included — no add-ons, no upsells.

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